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FCC to Investigate Verizon Over $2 'Convenience' C

Velcroman1 (1667895) writes | about 2 years ago

Verizon 0

Velcroman1 (1667895) writes "The FCC plans to take a closer look at Verizon's plans to hit consumers who pay their bills online or over the phone with a $2 "convenience fee" — despite three separate data network problems that dogged the wireless carrier in December. Verizon said on Thursday that it planned to add the fee as soon as January 15 for one-time telephone and online bill payments. The FCC said not so fast. "On behalf of American consumers, we're concerned about Verizon's actions and are looking into the matter," an FCC official told FoxNews.com. Consumers faced with already steep wireless bills were up in arms that the wireless company would demand they pay before paying. Consumer blog Engadget said charging customers to pay was "downright ludicrous.""
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