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Verizon sued for false advertising about broadband

Fluffeh (1273756) writes | more than 2 years ago

The Courts 0

Fluffeh writes "It seems that the days of getting "Up to" this or that speed may be coming closer to the end. A suit against Verizon, which is trying to become a class action suit, is putting some of these many shadier promises to light. This isn't just about the "up to" speeds being marketed though. In this case, a woman was convinced to upgrade her account from a 768k top speed account to a 1.5 Mb top speed account — at $10 more per month — only to find that her line could only handle the 768k, based on her distance from the CO. She then had a Verizon rep tell her she should downgrade her account, but the company was unwilling to reimburse her for the higher fees she paid on a level of service she couldn't technically get."
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