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Natwest and RBS suffer major technical fault, wages not showing in accounts

concertina226 (2447056) writes | about 2 years ago

The Almighty Buck 0

concertina226 (2447056) writes "The Royal Bank of Scotland group has been hit by a technical fault that is affecting RBS and Natwest customers' online accounts and preventing balances from being updated.

The issue came to light this morning, when a number of customers reported on the company's help pages that wages and tax credits had not been paid into their accounts. One small business owner told the BBC that the electronic system to pay staff was also not working.

RBS acknowledged the problem on its Twitter page at around 10am this morning, apologising to customers and claiming that it was working hard to resolve the technical issues."

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