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Apple Acknowledges iPhone 5 Camera Problem, Says You're Holding It Wrong

SternisheFan (2529412) writes | about 2 years ago

Apple 1

SternisheFan writes "By Jesus Diaz, : "After initially denying it, Apple has acknowledged the iPhone 5's purple flare camera problemin an email to a Gizmodo reader. Their solution: "Angle the camera away from the bright light source when taking pictures." Here's their complete answer:"
    "Dear Matt, Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5's camera. If you wish to reach me regarding this case number *********, please contact me at 1-877-***-**** ext. *******. I currently work Thursday-Monday: 7:00am -3:30pm Mountain Time. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. Email is *********** Sincerely, Debby AppleCare Support"
    "So it is final, folks: Apple says that, if your photos have a purple flare, this is totally normal behavior of the iPhone 5's camera. You are just holding it wrong. Also, it's not Apple's fault that the Sun is purple.""

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Never apples fault LOL (1)

John Bodin (189895) | about 2 years ago | (#41519767)

Has anything ever been apples fault, or always user error?

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