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AT&T To Pay $700,000 For Overcharging Consumers

Anonymous Coward writes | about 2 years ago

AT&T 0

An anonymous reader writes "CNet reports on an agreement between AT&T and the FCC which will require the telecom company to pay $700,000 to the federal government. AT&T will also refund charges to customers who were switched from pay-as-you-go data plans to monthly plans after AT&T said they could keep the old plans. 'AT&T has also agreed to an extensive compliance plan (PDF), which includes: consumer notification, training of customer care representatives, and periodic compliance reports to the FCC. AT&T must also conduct additional searches of its records to identify improperly switched consumers and ensure appropriate refunds.'"
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