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What Do I Tell Non-Tech Savvy Family About Malware?

veganboyjosh (896761) writes | about 2 years ago


veganboyjosh writes "I got an instant message from an uncle the other day, asking me what was in the link I sent him. I hadn't sent him a link so I figured that his account had been hacked and he'd received a malicious link from some bot address with my name in the "From" box. This was confirmed when he told me the address the link had come from.
When I tried explaining what the link was, that his account had been hacked, and that he should change the password to his email account, his response was "No, I think YOUR account was hacked, since the email came from you."
I went over it again, with a real-life analog of someone calling him on the phone and pretending to be me, but I'm not sure if that sunk in or not.
This uncle is far from tech savvy. He's in his 60's, and uses facebook several times a week. He knows I'm online much more and kind of know my way around. After his initial response, I didn't have it in me to get into the whole "NEVER click a link from an unfamiliar email address" bit; to him, this wasn't an unfamiliar email address, it was mine.
How do I explain this to him, and what else should I feel responsible for telling him?"

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Avast (1)

AHuxley (892839) | about 2 years ago | (#42269233)

Just install Avast. Help them past any messages, set to update.
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