CowboyRobot writes "This week, New Orleans is hosting HIMSS 13, the big healthcare IT conference. One of the ideas being discussed is whether healthcare can take cues from a financially-strapped industry that people love to hate. "It's the fact that U.S. commercial airlines carried 52% more people in 2010 than they did in 1995, and yet they employed 2% fewer people. It's that airlines did away with unprofitable luxuries such as meals in coach and filled excess flight capacity. It's that airlines shed lots of jobs at front counters and reservation call centers and replaced them with kiosks and online bookings." Given the aging population and rising medical costs, the healthcare needs to find a way to do more with less."
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