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Obamacare Woes Widen as Insurers Get Wrong Data

Anonymous Coward writes | about 6 months ago

0

An anonymous reader writes "Fox News reports, "Insurers say faulty data from ObamaCare marketplaces is straining their ability to handle even the first wave of consumers who were able to sign up for health insurance using federally run exchanges during the glitch-ridden rollout of the new law. Executives at more than a dozen health insurance companies say they have received data from online marketplaces that is riddled with errors, including duplicate enrollments, missing data fields and spouses reported as children, The Wall Street Journal reported Thursday. "The longer this takes to resolvethe harder it will be to get people to [come back and] sign up," Aetna CEO Mark Bertolini told the newspaper. ... Blue Cross & Blue Shield of Nebraska, which has about 50 ObamaCare enrollees, said it had to stop enrollments from coming through automatically and hire temporary workers to contact customers to fix inaccuracies in submissions ... Joan Budden, a marketing executive at Michigan-based Priority Health, told the newspaper that staff are reaching out to new customers to make sure they are enrolled in the correct plans, after realizing that some had signed up for multiple plans. ... Since the launch of the site, technical problems have prevented many would-be participants from actually enrolling. Administration officials say the operators are working "24/7" to correct the issues.""
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