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GPUs Dropping Dead in 2011 MacBook Pro Models

blackwizard (62282) writes | about 7 months ago

3

blackwizard (62282) writes "MacRumors is reporting on pervasive GPU failures in 2011 MacBook Pro machines, leading both to intermittent video issues, corruption, crashing/freezing, and eventually even failure to boot. Luckily for Apple, the machines are now out of out-of-warranty machines (unless you bought AppleCare). The issues have been reported both on Apple's own forums and other blogs. Apple has so far failed to take action on the problem. Will they take ownership of the issue, or continue to ask customers to pay for an entire new logic board when just the GPU fails? Is it fair for customers to pay exorbitant repair prices when manufacturers decide not to build modular hardware?"

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huh? (1)

epiccollision (1373095) | about 7 months ago | (#45994963)

how many laptops have replaceable GPUs???? The only noteworthy integrated component of the macbooks was the SSD...nearly every mainstream laptop has a soldered non serviceable GPU, Macbook or not.

If the GPUs are choking shortly after the warranty that sucks and it could be a concern..."Is it fair for customers to pay exorbitant repair prices when manufacturers decide not to build modular hardware?" this is not...thats the chance you take with a laptop, drop it down the stairs, spill your entire drink on the keyboard those are the inherent problems we accepted; along with "you probably won't be able to cheaply replace most if any parts if they break or are damaged". You probably couldn't find a compatible battery 3+ years later for most models(outside the apple market).

Deal with it you spent $2K+ on a version 1.0 expect the track record...sorry it sucks...still has nothing to do with "decisions" over modular hardware.

Re:huh? (1)

blackwizard (62282) | about 7 months ago | (#45995835)

It has everything to do with those decisions. You make the point about the SSD, which is a good one (though to Apple's credit, the SSD looks like it's actually proprietary, but able to be replaced [ifixit.com] ); you have to pay $100 for 16 more lousy gigabytes of flash memory in an iPhone because of decisions like these.

The point of making that statement wasn't to imply that Apple is wrong because every other manufacturer uses modular components. Obviously that isn't the case. We all know manufacturers have to balance quality, cost, and time when bringing products to market. The point is, it's irresponsible to bring products to market that will not be supportable long-term. Part of supportability is using modular, repairable components that are built to last. As iFixit [ifixit.org] would say, repair is freedom. Modular components are a large part of repairability. Here's a counter-example: at a LUG a couple years ago I met one of the ZaReason [zareason.com] guys, who partially disassembled one of their laptops. I don't remember exactly which components were modular, but it was quite modular for a laptop! Here's another counter-example [razerzone.com] . Modular designs can happen. It is a choice not to do it.

The fact that you won't be able to find a replacement battery 3 years from now illustrates this point. This is wrong and irresponsible and should not be tolerated. There are significant cost externalities [time.com] in terms of waste products that the world is paying for due to these decisions. Companies make products that are difficult or impossible to service, and/or utilize planned obsolescence [topdocumentaryfilms.com] to ensure out-of-warranty replacement, because they know it will lead to more future sales when those components fail. The only difference with Apple is that their products cost more.

Caveat Emptor (1)

Aldenissin (976329) | about 7 months ago | (#45997515)

Buyer Beware...

  Is it fair for customers to pay exorbitant repair prices when manufacturers decide not to build modular hardware?

Yes. If you support these practices with your dollars, then you get what you.... deserve. I choose Android over iphone, although I do like many things about Apple products. But this and related issues are more important to me.

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