Beta

Slashdot: News for Nerds

×

Welcome to the Slashdot Beta site -- learn more here. Use the link in the footer or click here to return to the Classic version of Slashdot.

Thank you!

Before you choose to head back to the Classic look of the site, we'd appreciate it if you share your thoughts on the Beta; your feedback is what drives our ongoing development.

Beta is different and we value you taking the time to try it out. Please take a look at the changes we've made in Beta and  learn more about it. Thanks for reading, and for making the site better!

Ask Slashdot: How Do You Tell A Compelling Story About IT Infrastructure?

Anonymous Coward writes | about 3 months ago

0

An anonymous reader writes "Every month we submit status reports to upper management. On the infrastructure side, these reports tend to be "Hey, we met our service level agreements ... again." IT infrastructure is now a lot like the electric company. Nobody thanks the electric company the lights come on but they have plenty of colorful adjectives to describe them when the power is off.

What is the best way to construct a compelling story for upper management so they'll appreciate the hard work that an IT department does. They don't seem particularly impressed with functioning systems because they expect functioning systems. The extensive effort to design and implement reliable systems has also made IT boring and dull. What types of summaries can you provide upper management to help them appreciate IT infrastructure and the money they spend on the services it provides?"

cancel ×

0 comments

Check for New Comments
Slashdot Account

Need an Account?

Forgot your password?

Don't worry, we never post anything without your permission.

Submission Text Formatting Tips

We support a small subset of HTML, namely these tags:

  • b
  • i
  • p
  • br
  • a
  • ol
  • ul
  • li
  • dl
  • dt
  • dd
  • em
  • strong
  • tt
  • blockquote
  • div
  • quote
  • ecode

"ecode" can be used for code snippets, for example:

<ecode>    while(1) { do_something(); } </ecode>
Create a Slashdot Account

Loading...