TinyTim writes "This is 100% verifiable. POL.exe calls Process32First and Process32Next in order to enumerate all processes running on your system. Then, for each process it attempts to use ReadProcessMemory in order to scan the memory being used by each application. I found this out because I use ProcessGuard, and have all of my services set up with protected memory, and set all applications I use to the bare minimum permissions. I noted that after the update, POL.exe was attempting to gain access to Apache, Ventrilo, MySQL, Oracle, ProcessGuard, Explorer, Norton AntiVirus, and teatimer (The Spybot S&D Resident).
Yet square-Enix says:
There has been no change in the PlayOnline software that would allow it to report on a user's active programs, or cause it to send the data back to Square Enix. We want to make this official announcement so that our members will not be alarmed or confused by a rumor that has no basis in fact.
Link(it's the sticky at the top): http://tinyurl.com/r8ns9
Since just running ProcessGuard proves otherwise, the company just lied.