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Seagate Hard Drive Fiasco Grows

AnInkle (882630) writes | more than 5 years ago

Data Storage 0

AnInkle (882630) writes "Two months after acknowledging that their flagship 1.5TB Barracuda 7200.11s could hang while streaming video or during low-speed file transfers, Seagate again faces a swell of complaints about more drives failing just months after purchase. Again The Tech Report pursued the matter until they received a response acknowledging the bricking issue. Seagate says they've isolated a "potential firmware issue." They say there's "no data loss associated with this issue, and the data still resides on the drive;" however, "the data on the hard drives may become inaccessible to the user when the host system is powered on." If users don't like the idea of an expensive data-laden paperweight, Seagate is offering a firmware upgrade to address the matter, as well as data recovery services if needed. By offering free data recovery, Seagate seems to be trying to head off what could become a PR nightmare that may affect several models under both the Seagate and Maxtor brands."
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