Can Apple Penetrate the Corporation?
Never having worked in a "Microsoft Shop," i wonder what kind of support the actual OS vendor really supplies.
They're kind of like the government. They take a tax, you take what you get, you're free to complain all you want, they provide a blame target, but they still keep getting your money and you still keep giving it to them.
Oh - and it's almost as difficult to change an entrenched vendor as it is to change your government. They come out with a Whizz Bang campaign every few years promising the world but it's the same, really.