FOSS and Not-for-profit Business CulturesAerynlore writes "I am a senior developer for a not-for-profit organization (NFPO) that decided to shift our core constituent relationship management (CRM) software from an aging proprietary system to an open-source application built specifically for NFPOs. While the open-source application is fairly young, the company behind it has a strong history of solid applications for our organization. The Director of Information Services is keen to support the open source community and allow us developers to provide patches, modules and other derivative works back to the OSS community; however, this will require the backing of upper management. We suspect, though, that they will want to see a real return if we share the fruits of our labors (and their money). I have thought of suggesting that we use it as a PR / Marketing tool ('look, we give back!') but our donor segment is not a technical crowd. So, dear Slashdot, how might we assist our overloads into seeing the benefits of allowing us to give freely of code for which they paid.
I wish I could be more specific about our organization, or the application we are looking at, but the boss requires that I leave the specific names out."