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Big Delays, Small Laptops: OLPC XO Recipients Mad

AndrewJ-NYC In The Same Boat... (165 comments)

I was a Day One donor, and I haven't received my laptop yet, though I *have* received two emails telling me that their delivery software is telling them they can't ship to my address. I used my work address, which is a confirmed PayPal address to which I've had literally dozens of online purchases shipped over the last three and a half years, so that makes no sense. If they say they had problems with PayPal data, I guess that sort of explains it. I wrote them after the first "we can't deliver it" email, authorizing them to send it to my home address, and never received a reply. Thet opened a 24/7 customer service phone number on Jan 22, and when I called them on the 23rd they promised me I can expect to receive my XO laptop at the work address within the next 10 days. My fingers are crossed...

more than 6 years ago

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