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TheMMaster writes "I run a small server for some minor projects of mine, a mailserver for my family and several friends at a hosting provider. A couple of weeks ago my father started to complain that some of his mails were no longer being received. Upon further inspection it turned out that my entire ISP's IP range (the entire/19) was put in the Spamhaus Blocklist (SBL). After sending a request to de-list the IP range I control (a/29 in their/19), I got the following response: "Due to the hosting policies of the owner of this IP address block, our users do not wish to accept traffic from these IPs. We suggest you look for other arrangements as to your hosting."
The "Hosting policies" of my ISP do not appear to differ greatly from other ISPs, they name spamming as a breach of their TOS and do disconnect spammers. The only major difference I can see is that they do not give out personal information or kick (non spamming) clients off of the web without being legally forced to, which is a requirement in the EU country they are based in to qualify as a telco (and be not responsible for the content of their customers' websites) This stance towards net neutrality is why I chose them in the first place. Vote with your wallet, right?
The end result is that without sending a single spam or hosting any malicious content, Spamhaus labels me a spammer and even 'cybercriminal' according to the SBL listing all because they apparently don't like my ISP . My questions being: Did any one of you ever find yourself between this particular rock and hard place? Did you manage to get the issue resolved without switching ISPs? And perhaps: Is it really Spamhaus' place to decide what ISP I use considering I'm a good netizen?"