Beta
×

Welcome to the Slashdot Beta site -- learn more here. Use the link in the footer or click here to return to the Classic version of Slashdot.

Thank you!

Before you choose to head back to the Classic look of the site, we'd appreciate it if you share your thoughts on the Beta; your feedback is what drives our ongoing development.

Beta is different and we value you taking the time to try it out. Please take a look at the changes we've made in Beta and  learn more about it. Thanks for reading, and for making the site better!

Comments

top

Designer on Slashdot Overhaul Plans

brianvan Re:Slashdot software broken, bans entire subnets (469 comments)

This is a terrible customer service experience you're detailing, and it's the exact type of customer experience that is frequently mocked here on Slashdot when the (other) big corps engage in it.

You subscribed to a paid service but you can't get the free part of it. How lame. I'm sorry, but they don't deserve to have your money anymore. You should ask for a refund.

I'm not trying to pick on Slashdot here. I'm being fair. Even if there is a technical problem, you owe it to your customers to be direct and accommodating about it. I know this is an isolated incident, but this is no way to run a business. It's completely unacceptable and unprofessional.

more than 8 years ago

Submissions

brianvan hasn't submitted any stories.

Journals

brianvan has no journal entries.

Slashdot Login

Need an Account?

Forgot your password?

Submission Text Formatting Tips

We support a small subset of HTML, namely these tags:

  • b
  • i
  • p
  • br
  • a
  • ol
  • ul
  • li
  • dl
  • dt
  • dd
  • em
  • strong
  • tt
  • blockquote
  • div
  • quote
  • ecode

"ecode" can be used for code snippets, for example:

<ecode>    while(1) { do_something(); } </ecode>