Before you choose to head back to the Classic look of the site, we'd appreciate it if you share your thoughts on the Beta; your feedback is what drives our ongoing development.
Beta is different and we value you taking the time to try it out. Please take a look at the changes we've made in Beta and learn more about it. Thanks for reading, and for making the site better!
My third Roomba just died on me Monday. That's right, in 10 months I've gone through 3 roombas, two chargers and two batteries. And iRobot's support is less than stelar.
I complained. I wrote letters to iRobot's president. No response. Then I posted a negative review to the irobot website. The review was removed, but I was emailed by Mario Salinas from the corporate office. He wanted to talk to me about my problems. I emailed him back suggesting a time to talk and never heard from him again. In fact, my follow up emails were ignored too.
How can a company expect to remain reputable with this kind of behavior?
Darkness hovers on
daylight's edge, slowly beating
trailing wings of night