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Very true. However, often the quick, polite answers one receives are ones that some may consider worthy of "beeing called an ignorant" response. Responses such as: "Ubuntu Forums are a wonderful resource" for help with SuSE Linux, for example.
I speculate that it's because you can pay for support at Ubuntu (
The Ubuntu Forums are a wonderful resource. Instead of beeing called an ingnorant newbie, people with questions get quick, polite answers. Very little of the arrogant, elitist attitude that pops up in so many Linux forums.
http://www.ubuntu.com/support/paid). The wonderful, patriotic users of Ubuntu do not want to undermine the employees of their beloved distro. Offering good free support would do just that, which I assume the users would feel is almost like scabbing.
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I'm a housing support worker, who helps poor people find and maintain subsidized housing. I use Linux, and set up a donated computer in my workplace (a shelter for homeless people), with high speed internet (that I got by tapping into our office internet connection). I set up a skypeout account so that people could make long distance calls for free. I'm a vegetarian, and like relaxing, and drinking union-made beer.