top Ask Slashdot: Tech Customers Forced Into Supporting Each Other?
Everything you say is true, but at least having such a forum where one can get some support is better than not, and better than having that pseudo-support scattered across a dozen boards over the Internet. Doesn't excuse such lazy behavior, of course. Generally, if a company is providing an expensive product for which I need support, and then provides crappy support, I'll be looking for an excuse to try a competitor's product next time out. You might think that this would lead companies to upgrade their support, but it doesn't seem to.
One of the big problems is that most of that company's customers are idiots, so it's a huge money sink to constantly answer their silly questions with expensive, highly trained support people. So, if a producer is using the forum to weed out the Tier 1 "Would it work better if I plug it in?" crowd while jumping in and helping out when someone has a real problem, then I guess I don't have a problem with it. If such a forum is viewed as a replacement for support, then I'll likely be looking at competing products next time.
top Ask Slashdot: Should Developers Fix Bugs They Cause On Their Own Time?
... and he'll fix it for free. That will be taken into account in the initial bid, as the author suggested.
top Theo De Raadt Says FreeBSD Is Just Catching Up On Security
Stay classy, Theo!
top Woman Facing $3,500 Fine For Posting Online Review
Is the old fuckedcompany.com still running?
Short answer: No.
top NSA Firing 90% of Its Sysadmins
Many of the folks in Hong Kong are already familiar with aspects of the NSA's systems... .
top Ask Slashdot: How Do You Stay Fit At Work?
You could always perform isometric exercises periodically while you work. There are a pile of decent books on the subject. One reminder: remember to breathe while doing these exercises, don't hold your breath.
about a year and a half ago
top Ask Slashdot: Why Does Wireless Gear Degrade Over Time?
It's not quite that simple. Yeah, they're saving only a tiny bit of money on the parts that break, but when they designed the thing, they didn't know which parts were going to be especially cheap and be the ones that broke. They could have reduced this chance, but only by spending extra money on a *lot* of parts, which would have raised the price substantially, and which, statistically speaking, would be the reason that you would have bought something else instead.
top Stolen Maple Syrup Found and Returned To Strategic Reserve
Our labor rights are more sound, so we're less agitated
Imposter! If you were really Canadian you'd spell it "labour"!
Go learn something about hockey.
top Disentangling Facts From Fantasy In the World of Edison and Tesla
Article informative? Check. Article accurate? Check. Article overall worth reading? Check. Then who cares whether the author got the idea from a web comic, divine providence, or his pet hamster?
top Single-Ion Clock 100 Times More Accurate Than Atomic Clock
It was my understanding that since the rejection of the Bohr model of the atom that we didn't think electrons "orbited" an atomic nucleus, that they were "smeared out" throughout their energy levels. What am I missing?
top LIDAR Map Shows Height of Earth's Forests
... as to whether the trees in this study are just the right height?
top Least worthy tech-world cliches / buzzwords?
The poll says "least worthy", so I have to go with "God particle". However, IMHO, the gap between what is (presumed to be) promised and what will be delivered for "Cloud computing" will be greatest.
top Ebert: I'll Tell You Why Movie Revenue Is Dropping
... and no laughing! Not even if the movie is funny! I demand silence!
top Ask Slashdot: Geek-Centric Magazines Still Published On Paper?
I too like the permanence of paper magazines, plus if I skip an issue, I don't have to worry about making backups or that it might disappear from somebody's web site. My favorite magazine focusing on IT issues is
;login:, the magazine of the Usenix Association. I find it surprising and hard to explain why it's not more popular among IT professionals.
top What is Your position on Climate Change?
I've done research in this area (none recently), I believe it, but nobody can *prove* it. Kind of a silly option.
top Loudspeakers around my home:
If I have two hooked up to my stereo, is that one or two? If I have 5.1 hooked up to my DVD player, is that six? Does each phone count? I think most people are going to have a lot, and probably a bunch more than they think.
top Feds Call Full-Tilt Poker a 'Global Ponzi Scheme'
"Real casinos are not required to keep cash on hand for the full value of the chips they give players,"
It's a little bit complicated, but the short answer is that in almost all jurisdictions in the United States, casinos are absolutely required to keep enough cash on hand to match the value of their outstanding chips. So, with some minor caveats, in the most carefully regulated gambling jurisdictions, this is incorrect.
top Paying Hacker Extortion
They do know this group isn't the only group of hackers out there? This payment only "applies" to the one group, right? There's nothing preventing any other hacker from attacking that network, and assuming the "protected from " hacking group actually knows about a vulnerability at the "protectee" site, there's nothing preventing them from selling that information to other hackers.
When a business pays "protection" money to a group of gangsters, at the very least they have some expectation that this particular gang will protect its territory and some other group won't come along and extort money from them as well. There's no expectation of this on the Internet.
You're going to be asked to pay this periodically. If you really want to be left alone, you'd have to pay off several groups. For this money, you can buy some expertise and protect yourself.
top Ask Slashdot: What To Do With Other People's Email?
Delete it, but don't mark it as spam. Why? Because it's not actually spam.
top Ask Slashdot: What Country Has the Best Email Privacy Laws?
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