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Ask Slashdot: Tech Customers Forced Into Supporting Each Other?

ngc5194 Better than not providing any support whatsoever. (253 comments)

Everything you say is true, but at least having such a forum where one can get some support is better than not, and better than having that pseudo-support scattered across a dozen boards over the Internet. Doesn't excuse such lazy behavior, of course. Generally, if a company is providing an expensive product for which I need support, and then provides crappy support, I'll be looking for an excuse to try a competitor's product next time out. You might think that this would lead companies to upgrade their support, but it doesn't seem to. One of the big problems is that most of that company's customers are idiots, so it's a huge money sink to constantly answer their silly questions with expensive, highly trained support people. So, if a producer is using the forum to weed out the Tier 1 "Would it work better if I plug it in?" crowd while jumping in and helping out when someone has a real problem, then I guess I don't have a problem with it. If such a forum is viewed as a replacement for support, then I'll likely be looking at competing products next time.

about 4 months ago

Ask Slashdot: Should Developers Fix Bugs They Cause On Their Own Time?

ngc5194 Re:Guarantee (716 comments)

... and he'll fix it for free. That will be taken into account in the initial bid, as the author suggested.

about 7 months ago

Theo De Raadt Says FreeBSD Is Just Catching Up On Security

ngc5194 The usual. (280 comments)

Stay classy, Theo!

about 9 months ago

Woman Facing $3,500 Fine For Posting Online Review

ngc5194 Re:Well.. (519 comments)

Is the old still running?

Short answer: No.

about 10 months ago

NSA Firing 90% of Its Sysadmins

ngc5194 Re:Subcontractors (634 comments)

Many of the folks in Hong Kong are already familiar with aspects of the NSA's systems... .

about a year ago

Ask Slashdot: How Do You Stay Fit At Work?

ngc5194 Isometric exercise (635 comments)

You could always perform isometric exercises periodically while you work. There are a pile of decent books on the subject. One reminder: remember to breathe while doing these exercises, don't hold your breath.

about a year and a half ago

Ask Slashdot: Why Does Wireless Gear Degrade Over Time?

ngc5194 Re:Cisco is an industry leader (615 comments)

It's not quite that simple. Yeah, they're saving only a tiny bit of money on the parts that break, but when they designed the thing, they didn't know which parts were going to be especially cheap and be the ones that broke. They could have reduced this chance, but only by spending extra money on a *lot* of parts, which would have raised the price substantially, and which, statistically speaking, would be the reason that you would have bought something else instead.

about 2 years ago

Stolen Maple Syrup Found and Returned To Strategic Reserve

ngc5194 Re:Hello, we're Canadians (255 comments)

Our labor rights are more sound, so we're less agitated

Imposter! If you were really Canadian you'd spell it "labour"! Go learn something about hockey.

about 2 years ago

Disentangling Facts From Fantasy In the World of Edison and Tesla

ngc5194 Re:Forbes vs. The Oatmeal? (386 comments)

Article informative? Check. Article accurate? Check. Article overall worth reading? Check. Then who cares whether the author got the idea from a web comic, divine providence, or his pet hamster?

more than 2 years ago

Single-Ion Clock 100 Times More Accurate Than Atomic Clock

ngc5194 Orbit around a nucleus? (169 comments)

It was my understanding that since the rejection of the Bohr model of the atom that we didn't think electrons "orbited" an atomic nucleus, that they were "smeared out" throughout their energy levels. What am I missing?

more than 2 years ago

LIDAR Map Shows Height of Earth's Forests

ngc5194 Any word from Mitt Romney... (47 comments)

... as to whether the trees in this study are just the right height?

more than 2 years ago

Least worthy tech-world cliches / buzzwords?

ngc5194 Least worthy vs. most overhyped. (297 comments)

The poll says "least worthy", so I have to go with "God particle". However, IMHO, the gap between what is (presumed to be) promised and what will be delivered for "Cloud computing" will be greatest.

more than 2 years ago

Ebert: I'll Tell You Why Movie Revenue Is Dropping

ngc5194 Re:Lose the Popcorn (865 comments)

... and no laughing! Not even if the movie is funny! I demand silence!

more than 2 years ago

Ask Slashdot: Geek-Centric Magazines Still Published On Paper?

ngc5194 ;login: (125 comments)

I too like the permanence of paper magazines, plus if I skip an issue, I don't have to worry about making backups or that it might disappear from somebody's web site. My favorite magazine focusing on IT issues is ;login:, the magazine of the Usenix Association. I find it surprising and hard to explain why it's not more popular among IT professionals.

more than 2 years ago

What is Your position on Climate Change?

ngc5194 How could it be proven? (695 comments)

I've done research in this area (none recently), I believe it, but nobody can *prove* it. Kind of a silly option.

more than 2 years ago

Loudspeakers around my home:

ngc5194 How do you count them? (135 comments)

If I have two hooked up to my stereo, is that one or two? If I have 5.1 hooked up to my DVD player, is that six? Does each phone count? I think most people are going to have a lot, and probably a bunch more than they think.

more than 2 years ago

Feds Call Full-Tilt Poker a 'Global Ponzi Scheme'

ngc5194 Re:Casino Reserve (436 comments)

"Real casinos are not required to keep cash on hand for the full value of the chips they give players," It's a little bit complicated, but the short answer is that in almost all jurisdictions in the United States, casinos are absolutely required to keep enough cash on hand to match the value of their outstanding chips. So, with some minor caveats, in the most carefully regulated gambling jurisdictions, this is incorrect.

more than 2 years ago

Paying Hacker Extortion

ngc5194 Not the only hackers. (412 comments)

They do know this group isn't the only group of hackers out there? This payment only "applies" to the one group, right? There's nothing preventing any other hacker from attacking that network, and assuming the "protected from " hacking group actually knows about a vulnerability at the "protectee" site, there's nothing preventing them from selling that information to other hackers. When a business pays "protection" money to a group of gangsters, at the very least they have some expectation that this particular gang will protect its territory and some other group won't come along and extort money from them as well. There's no expectation of this on the Internet. You're going to be asked to pay this periodically. If you really want to be left alone, you'd have to pay off several groups. For this money, you can buy some expertise and protect yourself.

more than 3 years ago

Ask Slashdot: What To Do With Other People's Email?

ngc5194 Re:Not your problem. (619 comments)

Delete it, but don't mark it as spam. Why? Because it's not actually spam.

more than 3 years ago

Ask Slashdot: What Country Has the Best Email Privacy Laws?

ngc5194 Most secure country: (236 comments)


more than 3 years ago



ngc5194 ngc5194 writes  |  more than 7 years ago

ngc5194 (847747) writes "I'm thinking about joining the 21st century and purchasing a Digital Video Recorder. However, I DO NOT want to subscribe to any services. I understand that this will limit what my DVR can do, and I'm fine if it just acts like a solid-state VCR.

My question is, given the constraint above (sans subscription services), which would be the best DVR to purchase and why? Are there any that will fail to function altogether without a subscription?"


ngc5194 has no journal entries.

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