Sony Introduces 'PSN Pass' To Fight Used Game Sales
Bend over and say, "Aaahhhh!!", suckers.
There, fixed it for you.
The View From the Ground At an Indian Call Center
When I was at Dell (RR5 & RR7), my average call times were always in the toilet. But I wasn't beat up too much about it because I usually handled my own escalations, and got the problem fixed the first time. Managers preferred that they didn't have to talk to pissed-off customers, so in return, they cast a blind eye at my call times.
Still, I could only take two years of it. I finally had to bail out and work for a nearby community college. At that time, Dell was a great apprenticeship for me. But there was no way I could answer the phones any more.
Why Developers Get Fired
I agree that good metrics are the way to go, but be careful on what you measure, no tracking system is complete enough to follow all relevant parameters (and if it were, it will be such a pain to have it up to date that it would be useless).
Metrics are useful to prove a point, but are not the point.
Obviously, you have never worked in a call center. :p
Student Who Released Code From Assignments Accused of Cheating
Unfortunately, some universities have to squeeze out money from any place they can get it. Hence, the obsession to hoard such "assets". Unlike some universities who pull down most of their revenue from their football team and logo/trademark sales.
That's right. I'm looking at you, UT of Austin.
Smile! Urine Candid Camera!
Does this "Peter Wang" happen to know a urologist by the name of "Dick Chopp"?
McAfee Sites Vulnerable To XSS Attack
An anonymous reader notes that this weekend, ReadWriteWeb discovered a security hole on several McAfee sites, which lets any attacker piggyback on the company's reputation and brand in order to distribute malware, Trojans, or anything else.
Isn't McAfee already considered to be malware? Perhaps they hate the idea of competition in the malware distribution business.
Better Living Through Nukes?
I hear that Somalia could use a few....errrrr...adjustments.
Slashdot Mentioned In Virginia Terrorism Report
There is an Anonymous, AND a Slashdot.
All 44 Blackboard Patent Claims Invalidated
At our school, Blackboard was set up with the thought of, "Hey, let's start offering online course content. We'll buy Blackboard and it will be our silver bullet."
When students started buying computers with Vista, Blackboard would not play right with them. They had all kinds of issues. It won't even play right with Internet Explorer at our school. I'm just glad I'm not the Blackboard admin.
Note to my college administration:
Ever wonder why the University of Phoenix is so expensive? It's because they attempted to take the time to design their online program from the ground up. They also hired the staff to make it work. That takes a lot of money. They didn't take the cheap way out by buying Blackboard and saying, "Now we are an online school." F$%^tards!!!! You would have been better off by using Moodle or Double Choco Latte. At least you wouldn't have blown all that money. Dare I say that you are once again "trying to polish the turd"?