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Comments

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Military Drone Lost Over Lake Ontario

skogs Re:MQ-9 is ALIVE! (258 comments)

Major Metropolis!

about 5 months ago
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Car Dealers vs the Web: GM Shifts Toward Online Purchasing

skogs Recently bought a Nissan... (160 comments)

I would have given anything to accomplish this feat with Nissan last year. I figured out what car my wife and I could settle on (2 year process), and then tried to get one. Alas the last of the 2011's were already sold. So then I waited a few months and tried to get a 2012 vehicle. Alas those were delayed due to the flooding that also hit the nuclear plant and made much news. When I finally got a dealer to ship me one from 1200 miles away, I still didn't get all the exact options that I wanted. Most noticeable is that my wife complains about the lighter interior upholstery.

Why should I have to spend months trying to order something that should be so simple as: Middle of the road trim level, brown, with dark upholstery. Honestly I don't understand why I couldn't get those three things together in one vehicle after searching 15 some states.

I had driven several of the vehicles and knew we liked it...just couldn't get it without fancy doodads that we didn't want. I bet straight internet orders wouldn't get jacked up by the dealerships quite as bad.

about 6 months ago
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HBO Asks Google To Take Down "Infringing" VLC Media Player

skogs New IP: Lawyer Script (364 comments)

Perhaps they are using a new program/script that does all their Lawyering for them. It must have 'accidentally' gotten the extra VLC link, assuming it was their content. No moderately versed PERSON would make this mistake, so it must be a machine. Therefore, we have a new threat in the wild: A never sleeping, never eating, intellectual property attorney that has no common sense or morals.

Oh wait....that isn't really all that new. Maybe the electricity part is new?

about 9 months ago
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On the end of USPS 1st Class Saturday delivery:

skogs Real Fix (564 comments)

About 97% of my letter carrier delivered mail is junk mail. How about we actually consider fixing the problem in addition to the cut services?

Why does 97% of my mail, which I don't want, delivered at rates between 25-35% of what I could mail things for? Victoria's Secret clearly is making enough money to print a new catalog every single week...how about we penalize the marketing douches and force them to actually PAY for the crap they send. VS catalog could come once every 6 months instead of every 6 days, and they would pay more for every single one.

Seriously. It costs me 46 cents to mail 1 piece of paper. The guys mailing 500+ copies of a 50 page catalog or a 30 page coupon bundle pay between 14 cents and a $1.27 for the largest thing delivered to me lately.

'The People' are not getting the same kind of service that is given to 'The Business'. Considering the impact to landfills, the carbon footprint when I burn the catalog, the endless amount of fuel and man-hours necessary to deliver it...mailing catalogs and coupons really shouldn't be profitable...but it is thanks to retarded policy regarding bulk mail.

about a year ago
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SpaceX Launch Not So Perfect After All

skogs Re:not really a bad thing (272 comments)

Learn something new every day I guess.

about a year and a half ago
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SpaceX Launch Not So Perfect After All

skogs Re:not really a bad thing (272 comments)

I agree completely. I believe this is proof of evolution in the rocketry business. This is an extra level of failsafe designed into the system, allowing work to still be accomplished.

Had this been any previous launch vehicle, it would have had to abort and splash down in the ocean somewhere because it wouldn't be able to compensate and continue on.

about a year and a half ago
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Whose Cameras Are Watching New York Roads?

skogs Re:FIrst Post (376 comments)

That is not a Twain quote...it is a Biblical quote...of which Twain knew many.

about 2 years ago
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Homeland Security: New Body Scanners Have Issues

skogs Anybody else hear the song .... (181 comments)

Do you want to date my avatar...

Perhaps this will increase the job satisfaction and reduce depression amongst TSA screeners. Seriously...who would want that job? For every 1 person they might want to see naked and put their hands on...they are required to look at and feel up a hundred more that they would rather just run away from.

about 2 years ago
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Teacher Suspended For Reading Ender's Game To Students

skogs odd (1054 comments)

I remember reading this on my own in 6th grade. I heard it was a sci fi classic, and read it. I remember it being fairly mind blowing at the time. I'm not 100% sure if it was really that eye opening, or if I was just that young and green behind the ears. I don't remember anything naughty in it. I turned out ok, as did millions of nerds after and before me.

I hate stupid people.

about 2 years ago
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Costly SSDs Worth It, Users Say

skogs Eve Online (288 comments)

I would like to see the performance gain in eve. This could reduce lag significantly.

more than 2 years ago
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Microsoft Conducts Massive Botnet Takedown Action

skogs Suborned? (302 comments)

Suborned? Really? I had to look it up. freedictionary says: 1. To induce (a person) to commit an unlawful or evil act.
Was this supposed to be subordinate or simply sub machines?
I prefer minions myself.

about 3 years ago
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Microsoft Eyes PC Isolation Ward To Thwart Botnets

skogs Has anybody else had this problem... (413 comments)

Old SMS client -- System Management Console --- Is supposed to be automatically updated via sms push to the new client -- Configuration Control/Console or whatever.

I've seen computers fall off the 'good' list and onto the 'naughty' list quite frequently. They don't generally patch themselves and make it up to the 'good' list on their own...though that is specifically the idea. M$ hasn't gotten it right for the last decade...so obviously they are going to patent the process and make more money off other people that DO make it work.

more than 3 years ago
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Why Warriors, Not Geeks, Run US Cyber Command Posts

skogs Re:Umm (483 comments)

Yes....I just got goaded into replying to a troll.

Either Anonymous is the most stupid soldier there is -- think went to army basic training and failed out or came from a family full of army, but never had the guts to do it himself
OR
He is just a 20 year old dork that doesn't know much about anything but nevertheless feels the need to comment and be rather offensive and claim things like brainwashing and alude to his own higher moral field.

Anonymous obviously doesn't really know what he is talking about. What I stated was absolute truth and known designations by millions of people that have served in the past, and are currently serving.

Calling an airman, seamen, or marine a soldier will usually get you an evil look during the daytime, and potentially into a fight in the nighttime. Same the other way around. No marine or soldier wants to be called airmen or air force.

All are equal, but each is most definitely separate and proud of it.

Many of the highest rank, including presidents, have refered to the joint force as warriors. The root of it I believe comes from the airmen that were paired with army units to call in close air support. They were air force, assigned to army units -- and they needed something other than soldier or airmen to jokingly refer to them since they fulfilled both roles -- warrior was a non-offensive perfect fit.

Who doesn't want to be a warrior? Everybody kind of likes that term.

more than 3 years ago
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Why Warriors, Not Geeks, Run US Cyber Command Posts

skogs Re:Umm (483 comments)

"Warriors" is an Air Force term since they are not soldiers, and not all involved are airmen.
Not all are soldiers.
Not all are airmen.
Not all are marines.
Not all are seamen.
Not all are coasties.

All are Warriors.

Yes, even the powerpoint ranger.

more than 3 years ago
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Ex-HP CEO Hurd Pays $14 Million Oracle Pledge Fee

skogs Giving up his stock... (77 comments)

So, he will have even less incentive to NOT hurt HP. The stocks might have given some incentive and/or conflict of interest when faced when challenging HP in any way. Now he can can freely use his ~*amazing*~ competative knowledge against them.

Interesting way to settle a lawsuit. I'm curious how this will play out during the next 10 years with government and large contracts.

more than 3 years ago
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Samsung's Galaxy Tab Android Tablet Now Official

skogs Re:Galaxy |= LCARS (210 comments)

uses new interface to control MY imaginary galaxy class ship to completely destroy YOUR constitution class ship.

more than 3 years ago
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Samsung's Galaxy Tab Android Tablet Now Official

skogs Galaxy |= LCARS (210 comments)

Now I just need somebody to create an LCARS looking interface for it and I can control my imaginary Galaxy class starship.

more than 3 years ago
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Windows 7 vs. Ubuntu 10.04

skogs 10.10 (702 comments)

This is September. Ubuntu 10.10 will be out next month...Kudos for a 'fresh load' if desired or an upgrade in short order. While OS stability is nice -- supposedly when an application is written for WinXP or Vista or 7, it works on that version for as long as you have it -- however in practice this hasn't always been true. I appreciate having nice clear dependancies...which is sometimes very difficult to determine in windows.
Getting a particular version of an app running right in linux may be a pain sometimes, but at least there are published dependencies that are supposed to get something working.

more than 3 years ago
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Microsoft To Issue Blanket License To NGOs

skogs Re:Educational institutions too (255 comments)

It isn't really a free gift that you are getting. You are taking the discounted 'friend' rate first hit of drugs. They see it to their advantage to give cheap licenses to educational institutions specifically so that they control the market via training and expectations. If people have spent 4-8 years in college level coursework, and another few in secondary school prior to that using Microsoft Office products...chances are they won't even think twice about buying it for their business or personal use at a later date.
People have no idea what software is on thier computers or even that there are competing office suites. They have expectations, and this expectation has been fed by cheap licensing to strategic market segments that will later trigger purchases. Even non-profits and NGOs, they do business with other people outside of their organizations, and when trading documents they expect it to just plain work all the time...this leads the occasional person that wouldn't have otherwise bought Office to purchase it.
This isn't a free gift. This is a reputation saver, and continues their effort to sweeten the pod of the underprivileged so that they will generate more sales in those that can pay exhorbitant fees for software.

more than 3 years ago

Submissions

skogs hasn't submitted any stories.

Journals

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HP's new customer service runaround

skogs skogs writes  |  more than 4 years ago

|||Customer Name and serial numbers withheld for privacy reasons|||

Customer : LCD panel cracked. Left third of screen inop. Needs replacement.
[An agent will be with you shortly.]
[You are now chatting with Sean Niel .]
Sean Niel : Welcome to HP Total Care for Notebook support. My name is Sean. Please give me a few moments while I review your issue description.

NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.

Sean Niel : Hi, Customer
Sean Niel : How are you doing today?
Customer : decent I spose....you?
Sean Niel : I am doing great. thank you
Customer : good to hear
Customer : as you can probably guess...my laptop took a tumble off a table....
Sean Niel : I would require few details about your product.
Customer : model DV4T-1400....sn |||removed|||
Sean Niel : Thank you very much.
Sean Niel : Please provide the product number as well
Customer : I'm usually not quite so clumsy....some dillweed ran into me at starbucks.... Product nuber |||removed|||
Customer : *product number
Sean Niel : Thank you.
Sean Niel : May I know which operating system is currently installed on the computer? Is it Microsoft XP or VISTA?
Customer : Vista 64
Customer : it really is just the physical screen though. Machine itself operates correctly.
Sean Niel : As I understand the issue, the LCD panel of the notebook is cracked and you want to replace it. Am I correct?
Customer : yes please
Sean Niel : Customer, please note that if it a customer induce damage then there will be a repairing cost associated even if the unit is covered under the warranty.
Customer : Yes. I understand. It stinks. While I wish it would cover it, I do understand that it is virtually impossible to crack an lcd without some sort of physical trauma.
Customer : ---- Is computer repair expert for military. On assignment now, actually.
Sean Niel : Yes HP have some provision for military persons to get their notebook repaired.
Customer : If I were at home, I'd be able to replace the unit myself....but I don't think I can here. I don't have my home tool bench. I cannot ethicly use the military tools to fix a personal laptop.
Sean Niel : Alright, what you can do is that please ship your notebook to the nearest HP store then we will ship your notebook for bench.
Sean Niel : repair.
Customer : Well....I am in Knoxville Tennesee right now....
Sean Niel : Or they will be able to guide you through the process.
Sean Niel : Or you can directly send this notebook to your US address.
Customer : Well...I need to know where to send it and how much money to send along.
Customer : I'm sure you can understand googling HP and tennesee doesn't really do much good.
Sean Niel : You can send this notebook anywhere in North America then we will ship your notebook from the address that you have provided.
Sean Niel : HP service center will notify you what best can they do to solve the issue this might include the free of repairing of the notebook.
Customer : Sean....I don't know if you have my 'history' in front of you.....
Customer : but the reason I HAVE this laptop is because those fine service techs that work for HP lost my laptop for several weeks and could not find it.
Customer : They could not fix it because they could not find it.
Customer : So you can understand my hesitation to just randomly pick someplace with HP in the name and mail it in.
Customer : I don't give a crap where it goes. Just as long as once it is signed for, it is not lost again and comes back within 7 days.
Customer : I'm away from home, and this is my only civilian computer for enjoyment purposes.
Customer : I don't have a month and a half to dork around with service techs and customer support guys.
Sean Niel : Customer, could you please give me the country name you are currently residing?
Customer : Knoxville, Tennessee --- USA
Sean Niel : Okay, could you please give me the ZIP Code?
Customer : 37777
Sean Niel : Thank you for the information.
Customer : yw
Sean Niel : Thank you for being online. I appreciate your patience.
Sean Niel : Here is the link where you can find the nearest HP service center in your city.
Customer : and I appreciate you actually listening. :)
Sean Niel : Thank you.
Sean Niel : Please click on the link below to view the document.
Sean Niel : http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP
Sean Niel : This should help you to solve the issue.
Customer : well....that certainly is a disappointing handoff.
Customer : I'm out to 1500 miles so far.
Customer : I don't suppose you could just tell me one.
Customer : or better yet, take my address and mail me a box.
Customer : nothign within 2200 miles
Customer : ...
Customer : ...
Customer : or is it just HP's new policy to make it difficult to fix things
Sean Niel : I understand how trying the situation is and I would like to assure you that your satisfaction is our primary goal.
Customer : Well Sean....I have now used that search funtion you listed out to 5000 miles. That is pretty much around the damned world.
Customer : *function
Customer : Either you need to do better at taht whole satisfaction thing, or pass me to someone who can actually DO something
Sean Niel : Customer, as I said above, we can ship your notebook from North America.
Customer : If I weren't willing to pay $$ to fix this damn thing, I would not have admitted to having let it hit the floor. Great impacts are obviously not covered under warranty. I need to know where to send it and how much it will cost.
Customer : Well that certainly is nice to know, as I am frickin IN north america.\
Customer : This isn't a third world country.
Customer : your 'tool' doesn't list anything within 5000 miles.
Sean Niel : The repairing cost would be approx $398+tx.
Sean Niel : Tax*
Customer : bullshit
Customer : I can buy a new one for that
Customer : that plastic and aluminum screen, in materials and labor costs, is about 45 dollars.
Customer : You generally have a 45-60 percent markup.
Customer : I'm a dell certified technician also. I can't believe your costs are SOOO much higher than theirs. If they were, then you couldn't sell a laptop for less than about $1800.
Sean Niel : I am sorry to say this is what the above $398+tax cost is associated with repair.
Customer : Sean, I am willing to pay. And I want to, but I"m not letting you take me like I'm some sort of sucker
Customer : what is your supervisor's phone number?
Customer : or do I need to pull out the level 2 guy's number again for something this silly? I think his name was Zebulon.
Customer : 400 bucks for a screen is criminal and you know it.
Sean Niel : HP Total Care phone support in the US call 1-800-474-6836. Business hours are 24 hours a day, 7 days a week for the additional information.
Customer : what a cop out
Customer : So....you can't get me a supervisor?
Customer : somebody with some integrity?
Customer : You have definitely insulted my intelligence and made me very angry by now
Sean Niel : Customer, I have already provided you all the possible ways to get your notebook repaired.
Customer : I've been chatting with you for over 35 minutes...and the best information you can give me is that you want to charge $400 for a $60 part, and that there is and HP 800 number. You can't even give me an address within 5000 miles to mail it to.
Customer : you haven't provided me anything
Customer : I copy and pasted the entire text so far into a word document that I fully intend to put on a few message boards.
Sean Niel : I am really sorry Customer.
Customer : You really, honestly, are incapable of hollering down the hall, or standing up, and asking for your supervisor.....and you are also totally incapable of telling me an address to mail it to....and also incapable of issueing me a case number or RMA #.....
Customer : wow
Customer : and you told me you were having a good day
Sean Niel : Please use this activity ID: |||removed||| as a reference.
Customer : thank you
Sean Niel : Once you close the chat you would get an option to save or exit. At that time you could click on the save option and save the entire chat transcript.
Customer : however, as an 'activity ID'....I don't think that means much. I'm not new to this process, I do it professionaly (with 'gold support') all the time.
Customer : you should be embarrassed
Sean Niel : Customer, using this activity id you can contact us again if you need further assitance.
Sean Niel : Are you with me? Please tell me if you are able to view my messages?
Customer : yes
Sean Niel : I sincerely appreciate your willingness and patience to work with me on this issue.
Sean Niel : Thank you for your valuable time and patience.
Customer : I am just totally blown away by your lack of abilities.
Customer : Usually I go on the chat....list a serial number and other id.....
Customer : say what is wrong with it
Customer : tell them whether or not I have time to take care of it myself or whether they should send an on-site tech over.....
Customer : and wait for a bill for the thigns that are out of warranty
Customer : It is a 10 minute process
Customer : And I don't usually get quoted outrageous prices
Sean Niel : This is the HP policy.
Customer : must be new
Customer : I didn't know HP policy was to hide addresses and waste people and employee time
Customer : you want to forward me a copy of that policy memo?
Sean Niel : We apologize for the inconvenience.
Customer : I'm not sure you'd pass the Touring test. :)
Customer : excuse me....Turing test
Sean Niel : Customer, is there anything else I can help you with?
Customer : I don't know...is there? You haven't helped me at all yet.
Sean Niel : I am just following the HP policies.
Sean Niel : Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at:
http://www.hp.com/support/chat
Chat support is available 24 hrs a day, 7 days a week.
For information on keeping your HP and Compaq products up and running, please visit our Web site at:
http://www.hp.com/go/totalcare

Sean Niel : I will now close our Chat session. Please contact us if you have any additional questions or if you require further clarification.

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Corner breaker...

skogs skogs writes  |  more than 7 years ago

My account was un-frozen immediately after my last journal entry. Over the last Month, I've gotten to moderate at least 3 times. Isn't that a little bit much? Could my 'karma' possibly have dipped so low? I still say my lockout was bullhonkey - and I did indeed have several extremely valuable things to say at the time. Too bad that specialized knowledge was just flushed down the net-toilet. Oh well. Apparently my karma is excellent now...which it has always been...but now I am more than excellent...I am regular moderator. Silly me. I think I'm getting paid back for my time off with more slashdot work.

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I'm still waiting...

skogs skogs writes  |  more than 7 years ago

I'm still waiting for my post restriction to be up. Seriously, I have 3 flaimbait moderated posts...in the last 6 months...and I am banned from posting.

Two posts were related, and only clarifying a position...and definitely did NOT meat any of the 'flamebait' moderation reasons from the help files (which I did recently read for the first time in several years).

One post was definitely flameworthy, as I was complaining about how stupid it was that a campus newspaper article about stupid college pranks got onto slashdot. Really, we all did wonderful pranks with nebulous legality in college, none of them is national/world news.

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Ad Blocking

skogs skogs writes  |  more than 7 years ago

Assuming you have access to a firewall of some sort, you can knock them down there for everybody, or you can also block all of these on a single local machine.

Ad servers, though many, are easy to find. List (and instructions) of major global ad servers:
http://pgl.yoyo.org/adservers/

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I'm blocked...no posting for me...

skogs skogs writes  |  about 8 years ago

Due to excessive bad posting from this IP or Subnet, comment posting has temporarily been disabled. If it's you, consider this a chance to sit in the timeout corner . If it's someone else, this is a chance to hunt them down. If you think this is unfair, please email moderation@slashdot.org with your MD5'd IPID and SubnetID, which are "c0915c1a5bf954b3bebd2b00cf5e00fb" and "e71076a98558bb13ec3e4dfd7f7385a6" and (optionally, but preferably) your IP number "12.214.47.9" and your username "skogs".

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Microsoft Advertising on slashdot?

skogs skogs writes  |  more than 10 years ago Oh my gosh. this must be the strangest thing I can imagine. Sure, there have got to be lots of people in microsoft that read slashdot...so they know the general feeling about them in here. Are they trying to dull the blade of the sword that will kill them? Honestly, Microsoft...the end is coming for you. Linux and MAC will both remove you from your throne. Stolen copies of longhorn in india? I think that will be the biggest market deployment you will have for longhorn. Honestly...in two years from now when you want to release longhorn...remember what happened when windows 95 came out? Made everything from 1993 look pretty lame. In two years, Linux will make windows look pretty lame.

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How big is your nation's national debt?

skogs skogs writes  |  more than 10 years ago Think about this: the (free registration)The Jerusalem Post reports that

"The government debt remained at 102 percent of gross domestic product (GDP) at the end of the first half, much higher than both the OECD average of 76% and the European Union average of 72%" -Israel

Good business? Heres the USA's Debt Clock and some graphs that show the USA's debt was only around 60%(look at the one on the bottom)...which is better than those other astronomical numbers. Makes me glad I am not constantly at war.

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Yippee! I finally got a submission accepted to slashdot!

skogs skogs writes  |  more than 10 years ago Red Hat Linux 9 Unleashed is a great book, and I reviewed it. Learned a lot. Am playing quite a bit...and now it is going on slashdot. I am excited. Get down. I am geeky.

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super excited

skogs skogs writes  |  more than 10 years ago I am super excited to start puting together a new system. I want dual monitors, a sweet video card, and a big fat box that glows and pulsates. That might be too much to ask though. The wife might vote all that down in commitee and just stick me with a new game. I think I want MOO3. :)

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This got Rejected - Sucky

skogs skogs writes  |  more than 11 years ago There has been a lot of posting about Linux on the XBox, but I am much less adventerous and way too cheap to buy a brand spanky new xbox. But Simcountry has an incredibly in depth and hopelessly nerd centric game that I can play with the glories of Opera/IE/Netscape. They simulate an entire world right down to each country's roadmap and social security payments...and they do it on linux. It takes almost 12 full hours of processing to make each world go thru one month of activity. I wonder where they fell on this list of favorite linux games. All servers are dual processor units running everybody's favorite free operating system:linux. You can see how it all works. And see me.

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Simcountry - Submit this baby

skogs skogs writes  |  more than 11 years ago > Simcountry has now been officially notified that I would like to post on slashdot about their incredibly in depth and hopelessly nerd centric game. I messaged the webmaster and asked if he thought that they could handle the onslaught of a /.ing. They run 4 servers that simply turn numbers and actually run the game(one for each 'world')...and 2 servers for admin/user validations and page formations. All servers are dual processor units running everybody's favorite free operating system:linux. You can see how it all works.

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