Borders Closes the Books on Amazon
Yes, I have.
The Borders I go to is Des Moines is clean and well stocked, and full of friendly and helpful people. I wonder if it's where you live, as opposed to the company?
I know that when I visited my sister when she was stationed in California, most of the stores we went in there were usually filthy and poorly stocked compared to the same company's stores in Des Moines (not talking Borders here, but stores in general, such as K-Mart, etc.) Perhaps too many people crammed into one area?