Beta
×

Welcome to the Slashdot Beta site -- learn more here. Use the link in the footer or click here to return to the Classic version of Slashdot.

Thank you!

Before you choose to head back to the Classic look of the site, we'd appreciate it if you share your thoughts on the Beta; your feedback is what drives our ongoing development.

Beta is different and we value you taking the time to try it out. Please take a look at the changes we've made in Beta and  learn more about it. Thanks for reading, and for making the site better!

Comments

top

Tales From the Support Crypt

wheatwilliams Re:Why is it our job to teach? (855 comments)

I believe that it is ALWAYS our job to teach, and I always try to teach EVERY user that I help. I was a desktop support technician and now I work freelance and do home office work (with much more competence than GeekSquad). I'm not an admin. But for fifteen years I have always had the attitude that if I did not teach the user something new while fixing the problem, I have not done my job properly. It depends on the situation. Once the problem is fixed, I usually say something like, "Please sit down here with the keyboard and the mouse and let me walk you through how to fix this, so that you don't have to call us for help the next time this happens." Some users are oblivious, but I always try.

more than 5 years ago
top

Any Suggestions For a Meaningful Geeky Wedding Band?

wheatwilliams Wedding Band? (755 comments)

Geeky wedding band? Hire Devo or They Might Be Giants. Oingo Boingo and Adam Sandler are no longer working.

about 6 years ago

Submissions

wheatwilliams hasn't submitted any stories.

Journals

wheatwilliams has no journal entries.

Slashdot Login

Need an Account?

Forgot your password?

Submission Text Formatting Tips

We support a small subset of HTML, namely these tags:

  • b
  • i
  • p
  • br
  • a
  • ol
  • ul
  • li
  • dl
  • dt
  • dd
  • em
  • strong
  • tt
  • blockquote
  • div
  • quote
  • ecode

"ecode" can be used for code snippets, for example:

<ecode>    while(1) { do_something(); } </ecode>