The Ascended One writes "Call center employees working for an Indian software company, MSource, supposedly used confidential client information to transfer client funds to themselves. The alleged perpetrators used the personal information of four NY-based clients to transfer ~$350,000 (Rs. 1.5 crores) in their names, a large sum in Indian currency. They were caught after the victims alerted the bank officials in the US, who then traced the crime to the Indian city of Pune. While the name of the bank has not been revealed, the article indicates that the bank in question is Citibank."
How many hardware guys does it take to change a light bulb?
"Well the diagnostics say it's fine buddy, so it's a software problem."