An anonymous reader writes: Dustin Curtis succinctly breaks down Twitter's biggest problems, and how they can be fixed. Some of the problems are technological — they way they've decided to handle multimedia objects is arbitrary and annoying, and their inclusion of third-party modules is inconsistent and behind the times. Other problems are more central to what Twitter is about: "[F]or normal users, Twitter feels too much like a one-way broadcast system.
... Twitter responses are difficult to read on the website–with that weird accordion expansion UI that only shows 5 responses and makes it impossible to follow a coherent conversation." The biggest problem is in Twitter's utility for browsing real-time information, which should be its strength: "When I open Twitter during a major debate in the US, or when a bomb has exploded in Bangkok, there should be a huge fucking banner at the top that says 'follow this breaking event.' It shouldn’t just search for a hashtag–it should use intelligent algorithms to show me all of the relevant content about that event.