This figure, by the way, is what I hope to earn after TEN+ YEARS of formal post-secondary education. IF the academic market can come back together again. And if I'm employable.
There are days I'd love to play with the tech and roll out cool things, and it does get annoying to handle the level 2 stuff (fortunately, I have a part-time helpdesk guy for the basics).
One tip would be to get an intern, and dump some of the support tickets on them. Honestly, I'm not sure how viable a solution that is (I'd be eager to hear others experiences), because I don't know if a CS person will want an internship like that. But maybe someone from a business background would be intrigued; you likely touch every part of the business, and there could be appeal there.
You have a PFY and you are advocating same.
I'm sure that Simon would be touched; BOFH continues to live on and be relevant nearly 15 years after being released on the World Wide Web.
Video at the site shows Runbot initially failing but then learning to walk up a ramp.Roboticists are using the lessons of a 1930s human physiologist to build the world's fastest walking robot.
Runbot is a self-learning, dynamic robot, which has been built around the theories of Nikolai Bernstein.
...Runbot is a small, biped robot which can move at speeds of more than three leg lengths per second, slightly slower than the fastest walking human.
Bernstein said that animal movement was not under the total control of the brain but rather, "local circuits" did most of the command and control work.
The brain was involved in the process of walking, he said, only when the understood parameters were altered, such as moving from one type of terrain to another, or dealing with uneven surfaces.
"We are on the verge: Today our program proved Fermat's next-to-last theorem." -- Epigrams in Programming, ACM SIGPLAN Sept. 1982