This statement would hold water if MS didn't wait an eternity to release an OS.
When you change the statement to "Try a version of Windows less than one version old please." the argument starts to break down...
Tag this article gentoodiditfirst. I saw this in gentoo long ago.
They just want to make sure you become a properly informed citizen from a reliable and unbiased source!
How many hardware guys does it take to change a light bulb? "Well the diagnostics say it's fine buddy, so it's a software problem."