I haven't bought a square game since Final Fantasy X2, so I have contributed to their decline I guess. But did you play it? I have played Final Fantasy games for as long as I can remember and I loved FFX. FFX2 was SO lame! Dance fighting with different outfits? I'm a girl and I don't even think that is fun. Hopefully their newer games are better, I haven't gotten into an RPG in a while (I tend to play them a little too much once I start) so I don't know. But if any of them are like FFX2, then I understand why they aren't making as much money!
One good reason why computers can do more work than people is that they never have to stop and answer the phone.